Sierra

Agent Engineer

Sierra
London
Posted March 27, 2025
Human
Agent Development

Overview

Employment Type
FULL-TIME
Location
London
Salary
£115K - £210K • Offers Equity

About Sierra

At Sierra, we’re building a platform to enable every company in the world to build their own autonomous AI agents for everything from customer service to commerce. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.

Company Details

Website

Job Description

As an Agent Engineer at Sierra, you will be responsible for partnering directly with our customers to build and ship AI agents that handle thousands of customer conversations a day. You will engage with all levels of our customers’ businesses, discover and assess their requirements, prepare and present demonstrations of Sierra’s agent, address and overcome technical challenges, develop and improve Sierra virtual agents, and become trusted advisors to drive strategic technical strategies for our customers. You will also work with Sierra’s product teams to scope and implement new features essential to the success of your customers.

Requirements

  • 3+ years experience in hands-on software development of highly technical products.
  • Past experience in Software Development or other similar hands-on development roles at or above the level of Senior Software Engineer.
  • Experience crafting and tailoring a message for potential customers, including executives.
  • Degree in Computer Science or related field, or equivalent professional experience.
  • AI-related experience (experience developing AI agents a plus).
  • Experience with React, Typescript, and Go.
  • MBA or equivalent professional experience.

Responsibilities

  • Build enterprise-grade AI agents.
  • Engage with customers to discover and assess their requirements.
  • Prepare and present demonstrations of Sierra’s agent.
  • Address and overcome technical challenges in the business process.
  • Develop and improve Sierra virtual agents.
  • Become trusted advisors and drive strategic technical strategies for customers.
  • Shape the product roadmap by working with Sierra’s product teams.

Benefits

  • Flexible (Unlimited) Paid Time Off
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • 401(k) Plan with Sierra match
  • Parental Leave
  • Fertility and Family Building Benefits through Carrot
  • Lunch, as well as delicious snacks and coffee
  • Discretionary Benefit Stipend
  • Free alphorn lessons

Skills & Technologies

AI agents
Software Development
React
Typescript
Go
Product Management

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Job Summary

Job Type:Human
Posted On:March 27, 2025
Location:London
Salary:£115K - £210K • Offers Equity
Category:Agent Development

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